

Therefore, could you please elaborate more on the exact configuration and number of monitors connected to the new computer? How are they specifically connected?Ģ- Also, we understand that one of the Thunderbolt ports should be used to power the computer.

If it is, this seems to indicate that the only possibility to connect 3 monitors is using the said USB-C HUB/docking stations. Just to make sure that we understand correctly, on the new laptop, are you using the same 3 monitors simultaneously?Ĭhecking the technical specifications from DELL* website, we see that this laptop only comes with 2 Thunderbolt* 4 USB Type-C ports (does not include HDMI ports). We would appreciate it if you could help us to clarify the following points:ġ- Our understanding is that on the previous laptop you were using 3 external monitors at the same time. Hello you for posting on the Intel® communities. report generated by Intel Graphics Command Center I have attached the following text files: I also installed updated Intel graphics drivers recommended by the Intel DSA app. I installed an updated monitor driver from MSi's website.

I tried swapping the two HDMI monitors so that the MSi was not going through the HooToo hub, same result (and the Westinghouse still works fine). The monitor will show up to 3440x1440 (21:9 layout), but the new laptop will not allow more than 2560x1440 (16:9, stretched horizontally). The problem is that the new laptop will not allow the MSi to display at full resolution. Without making any other physical changes, I simply moved the two USB-C plugs from one laptop to the other, then went about configuring the displays. The new one is a Dell XPS with an Intel i7-1260P CPU and Intel Iris Xe Graphics adapter. The previous was a Dell XPS with an Intel i7-5880U CPU and Intel UHD Graphics 620 adapter. ViewSonic VA2446MH-LED (USB-C -> Plugable docking station -> DVI) Westinghouse WM32DX9019 (USB-C -> HDMI) MSi Optix MAG341CQ (USB-C -> HooToo Shuttle -> HDMI) I have a laptop with the following three monitors:
